Aetna Support Tools
Your Benefits, your way
Manage your benefits at home or on the go
Understand and manage your benefits
-
Review your plan’s benefits and coverage details
-
See health care costs, how much is covered by your plan and where you are with your deductible and out-of-pocket maximum
-
View and pay claims, with an even easier option to now submit claims digitally through your member website
-
Access your ID card whenever you need it
​
Connect to care and stay healthy
-
Find in-network providers, including those offering telemedicine services, as well as walk-in clinics and urgent care centers near you
-
Get cost estimates before you get care**
-
View ratings and reviews of providers
-
Receive personalized reminders to help you improve your health
Get started today
Visit MyAetnaWebsite.com to register for your member website.
​
Get the Aetna Health app by texting “AETNA” to 90156 to receive a download link. Message and data rates may apply.*
*Terms and Conditions: Aet.na/Terms. Privacy Policy: Aetna.com/legal-notices/privacy.html. By texting 90156, you consent to receive a one-time marketing automated text message from Aetna® with a link to download the Aetna HealthSM app. Consent is not required to download the app. You can also download by going to the Apple® App Store® or Google Play.
**Estimated costs are not available in all markets or for all services. We provide an estimate for the amount you would owe for a particular service based on your plan at that very point in time. It is not a guarantee. Actual costs may differ from an estimate for various reasons including claims processing times for other services, providers joining or leaving our network or changes to your plan. Health maintenance organization (HMO) members can only get estimated costs for doctor and outpatient facility services.
Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).
The time is now for a solution that gives people more options to take control of their health and get the care they need.
Enhance value without increasing costs
Improve health
Increase access to care
Quality care that’s convenient and reliable MinuteClinic® makes it easy for your members to get the care they need, when and where they need it. Your employees can get access to covered MinuteClinic services at no or low cost* to them — not just preventive care.*
Virtual Care delivered by 98point6
Banner|Aetna offers access to 98point6—chat with a provider anytime, anywhere via secure in-app messaging. With 98point6, you can get treatment from a U.S.-based care team, including board-certified doctors. They can answer questions, diagnose and treat over 600 conditions, outline care options, prescribe medication, and order labs or imaging, if needed, all through the convenience of an app.
-
Easy registration
Download the app and register in less than 90 seconds to start a visit.
​
-
On Demand 24/7/365
Virus symptoms set in while out of town or anxiety bubbles up for your collage aged dependent? Get care from anywhere in the U.S.* No appointments required, with an average wait time of under 10 minutes.
​
-
Text-Based
Visit with a 98point6 provider from anywhere in the U.S. via secure messaging. Get treatment for 600+ conditions while commuting or between appointments.
​
-
Quality Care
The combination of technology and credentialed U.S.-based care teams, including board-certified physicians, provide a seamless, high-quality patient experience. 98point6 care teams are trained and peer reviewed to ensure the highest level of care and quality.